CITY OF LOWELL'S REVISED MUNICIPAL AGGREGATION PLAN(D.P.U. 14-100)


CITY WEBSITE

LOWELL SAVING $9.5M ON ENERGY

BASIC SERVICE RATES/READ YOUR BILL

Lowell Community Choice Power Supply Program

 

The City of Lowell is pleased to announce that Hampshire Power has been chosen as the supplier for the Community Choice Power Supply Program (“Program”). The Program is committed to bringing you consistency, predictability, premium customer service, and freedom of choice. Your electricity bill will no longer fluctuate based on market conditions. You will also be protected from mounting electricity rates as energy prices rise over the next few years. You can also be proud to support renewable energy because 100% of the Program’s power supply is offset with New England-based Renewable Energy Credits.


Lowell Community Choice Power Supply Program Rates

(Supply Services)

October 2014– October 2017 *

Residential                                        $0.108/kWh**

Commercial/Streetlights                   $0.108/kWh**

Industrial                                          $0.108/kWh**

 

*Rates apply to service beginning and ending on the days of the month that your meter is read in your service area.

**Rate may be adjusted every 3 months to reflect actual costs. Rate includes Operational Adder of $0.0005/kWh to fund personnel costs associated with the City’s Energy Manager position.

YOU WILL NOT NOTICE ANY CHANGES TO YOUR ELECTRICITY SERVICE.  The only difference you will see is that Hampshire Power will be printed under the “Supply Services” section of your monthly bill.  You will continue to receive one bill from National Grid.  You will continue to send your payments to National Grid for processing. National Grid will continue to respond to emergencies, read meters and maintain the distribution and transmission lines. Reliability and quality of service will remain the same. Furthermore, you will continue to have all existing consumer rights and protections.

IF YOU RECEIVE A NOTIFICATION LETTER, you do not need to take any action to participate in Lowell’s Community Choice Power Supply Program. All Basic Service consumers that have received the notification letter and have not opted-out will be enrolled in the Program.

IF YOU HAVE NOT RECEIVED A NOTIFICATION LETTER, you may OPT-IN AT ANY TIME  by either clicking the OPT-IN button to the right, filling out and submitting the form OR calling Hampshire Power at (877) 700-6165. 

ENROLLMENT CAN TAKE UP TO TWO BILLING CYCLES BEFORE TAKING EFFECT.

Periodically, the Lowell Community Choice Power Supply Program will send out a notification letter and opt-out card to any customer that is currently on National Grid’s Basic Service rate.

IF YOU RECEIVE A NOTIFICATION LETTER, you do not need to take any action to participate in Lowell’s Community Choice Power Supply Program. All Basic Service consumers that have received the notification letter and have not opted-out will be enrolled in the Program.

BUDGET PLAN OR ELIGIBLE LOW-INCOME DELIVERY RATE CONSUMERS will continue to receive those benefits from National Grid. 

SOLAR PANEL CONSUMERS will continue to receive their net metering credits while benefiting from the lower rate.

IF YOU HAVE ALREADY CHOSEN A COMPETITIVE SUPPLIER ON YOUR OWN you should opt-out of this Program. This will ensure you continue to get your electricity from that Competitive Supplier. If you wish to leave that Competitive Supplier to be part of the Program, before opting-in, we suggest that you verify with that Competitive Supplier that they will not charge you any fees or penalties for leaving their supply service. 

IF YOU HAVE ALREADY CHOSEN A GREEN POWER SUPPLY OPTION ON YOUR OWN you should opt-out of this Program. This will ensure you continue to get your electricity from that Green Power Supply.

IF YOU ARE A TAX EXEMPT SMALL BUSINESS CONSUMER you must send a copy of your Energy Exemption Certificate directly to Hampshire Power at 99 Main Street, Northampton, MA 01060 in order to maintain your tax exempt status.

IF YOU DO NOT WISH TO PARTICIPATE IN THIS PROGRAM you may: 1) Opt-out and continue paying National Grid’s Basic Service rate; or 2) Opt-out and choose your own Competitive Supplier (if one is available to you).

HOW TO OPT-OUT Within 30 days of receipt of the notification letter, fill out, sign, and return the enclosed postage paid card OR click the OPT-OUT button to the right, then fill out and submit the form.

ANY TIME AFTER ENROLLMENT you can still opt-out with NO PENALTY CHARGE. It may take a couple of billing cycles before you are back on National Grid’s Basic Service.  You may submit an opt-out form by clicking the OPT-OUT button to the right OR call Hampshire Power at (877) 700-6165 and ask to be placed on National Grid Basic Service

IF YOU FAIL TO PAY YOUR BILL IN A TIMELY MANNER consistent with the requirements of Massachusetts law, you may be switched back to the National Grid Basic Service.

THE LOWELL COMMUNITY CHOICE POWER SUPPLY PROGRAM HAS NO PENALTY CHARGES WHETHER YOU ARE OPTING-OUT OR OPTING-IN.